• Inside Sales Account Manager

    Job Description
    Dell is looking for Inside Sales Account Manager Roles
     
    As an Inside Sales Account Manager you will be a trusted advisor and will work with Dell customers in complex environments to devise new and innovative solutions to business challenges. You will engage cross-functional resources, regardless of geographic location, in order to achieve goals and meet customer needs. 
     
     
    Role Responsibilities
    • Focused on building relationships and becoming a trusted technology advisor to our customers.
    • Includes out-bounding calls to drive new business acquisition with established and new customers.
    • May have some involvement in outside sales leads with Sales Representative support.
    • Ability to be a trusted business advisor to the customer and uses in-depth knowledge of Dell’s technology, products and services to help customers formulate direction.
    • Ability to utilize strategic probing to identify, evaluate, and recommend alternative business solutions.
    • Analysis of multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution.
    • Effectively balance demands from multiple stakeholders.
    • Effectively balance short term and long term priorities.
    • Develop and implement strategic account plans that drive the attainment of critical business objectives.
    • Ability to be Involved in contract negotiation and possesses strong financial/business and pricing knowledge.
     
    Requirements
    • 1+ years of sales or customer service experience
    • Strong organizational skills.
    • Effectively use software packages such as Microsoft Word, Excel, and PowerPoint
    • Strong knowledge of computer hardware, software, & peripherals
    • Demonstrate strong verbal and written skills
    • Bachelor's degree
    • Preferred:  Knowledge of applicable Dell technology, products, and services and is able to identify how these products and services align to customer needs.
    Contact Information